1. Introduction
NorthVelix ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, process, store and protect your personal data when you use northvelix.com (the "Website").
Our practices comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all applicable UK privacy legislation. By using this Website, you acknowledge these data handling practices.
Data Controller: NorthVelix
Registered Location: United Kingdom
Contact: [email protected]
2. Information We Collect
2.1 Information You Provide
We may collect personal information you choose to share with us, including:
- Email addresses submitted via contact or enquiry forms
- Contact information provided when reaching our support team
- Feedback, comments or queries submitted through the Website
2.2 Automatically Collected Information
When you visit our Website, our systems automatically collect:
- IP addresses and approximate geographic location (country/region level)
- Browser type, version and operating system
- Pages visited, time spent on pages and navigation paths
- Referring website and exit destination
- Device type and screen resolution
- Date, time and duration of your visit
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies. Please see our full Cookie Policy for details. In summary we use:
- Essential cookies required for core Website functionality
- Analytics cookies to measure visitor behaviour (Google Analytics)
- Preference cookies to remember your consent choices
- Affiliate tracking cookies from partner casino operators when you follow our links
3. How We Use Your Data
We process your personal data for the following lawful purposes:
- Website operation: Ensuring the Website functions correctly and securely
- Analytics: Understanding how visitors use the Website so we can improve it
- Legal compliance: Meeting our obligations under applicable UK law
- Communication: Responding to enquiries submitted via contact forms
- Affiliate tracking: Tracking referrals to casino partners for commission purposes
We do not sell your personal data. We do not share your data with third parties for their own marketing purposes.
4. Legal Basis for Processing
Under UK GDPR, we process your data on the following legal bases:
- Legitimate interests: Analytics, Website improvement and security monitoring, where your interests do not override ours
- Consent: Analytics and non-essential cookies, where you have opted in via the cookie banner
- Legal obligation: Where processing is required to comply with UK law
- Contract performance: Where you have contacted us and we need to respond
5. Data Sharing and Third Parties
We may share data with the following categories of third parties:
- Analytics providers: Google Analytics (anonymised, aggregated data only)
- Casino operators: When you click our affiliate links, operators may receive referral data. Each operator's own privacy policy governs data collected on their platforms.
- Regulators: We will share data with authorities where required by law (e.g. UK Information Commissioner's Office)
All third-party processors we use are GDPR-compliant and subject to data processing agreements where required.
6. Your Data Protection Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request that we limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Rights related to automated decisions: We do not use automated decision-making or profiling
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. There is no charge for exercising your rights.
7. Data Retention
We retain personal data only for as long as necessary:
- Analytics data: Up to 14 months (Google Analytics default retention)
- Contact form submissions: Up to 12 months after last communication
- Local storage data (age gate, cookie preferences): Stored in your browser until you clear it — we have no server copy
8. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. Our Website is served over HTTPS. We do not store payment card data or gambling account credentials.
9. International Transfers
Google Analytics data may be processed in the United States. Google LLC participates in the EU–US Data Privacy Framework and provides appropriate safeguards for data transfers. No other international data transfers occur.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be notified via a prominent notice on the Website. The "Last updated" date at the top of this page indicates when it was last revised. Continued use after changes constitutes acceptance.
11. Contact Us
For any privacy-related enquiries, please contact:
If you are dissatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
